Cruise Consultant

Swansea, Swansea (Abertawe)
In the region of £30,000 per annum
25 Aug 2016
25 Sep 2016
Job function
Full Time
Contract Type

Are you looking for a new, full-time opportunity with a company that offers training, travel opportunities, a competitive salary and an uncapped commission structure that could see you earning OTE £30,000 per annum?

Here at Cruise Nation we’re looking for travel professionals from all walks of life, whether you’re new to the business or it’s been your lifelong career - we want to hear from you.


With the role of Cruise Consultant, you’ll be responsible for creating effective and timely responses to both email and telephone enquiries and converting them into sales using the highest standards of customer service.

Key responsibilities: 

- Answering inbound telephone calls

-Responding to email enquiries

-Creating call backs to potential customers

-Using our in-house travel system to provide customers with quotes for packages including cruise, flights and hotel stays

-Utilising every opportunity to up sell to enhance the customer holiday experience

-Delivering excellent customer service with customers and building rapport


We are seeking individuals with all levels of experience as full training will be given. What’s important to us is that you have a passion and interest in the travel industry and a willingness to learn and develop with us as the company grows.


Salary will be dependent on experience, though an uncapped bonus structure will enable performing Cruise Consultants to earn in the region of £30,000 per annum. As a member of the Cruise Nation team you’ll also gain access to training opportunities to further your career as well as incredible opportunities to travel the world.


Founded in 2009, Cruise Nation is an independent cruise tour operator based in Swansea, UK. Our mission at Cruise Nation is to provide customers with unbeatable offers that deliver exceptional value for money on their cruise holiday. Our great prices, innovative online platforms and expert team have led us to become a multi-award winning cruise holiday tour operator. We’re known for creating competitively priced ATOL & ABTA – protected Smart Packages which include flights and hotel stays with every cruise, making travel easy, affordable and enjoyable for our customers. By helping thousands of people to find their perfect holiday, we’ve earned a 96% positive Feefo rating and are a proud Feefo Gold Trusted Merchant.


If you are keen to be considered for the position of Cruise Consultant, please send your CV and covering letter by clicking "Apply Now"

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