Luxury Travel Reservations Manager

Location
City of London, London, England
Salary
Market Rate
Posted
26 Aug 2016
Closes
23 Sep 2016
Ref
17656RBA
Contact
Regis Banza
Job function
Management
Hours
Full Time
Contract Type
Permanent
Are you an experienced luxury Reservations Manager? My client, a well known established luxury long-haul tour operator are seeking a Reservations Manager with solid experience of managing a successful travel sales team or an experience Team Leader that is looking for a step up in their career and has a passion for luxury travel. It is essential the successful candidate has experience of managing a team within the travel industry, along with a proven and consistent track record of excellent sales and customer service.

DUTIES:

You will be responsible for the day-to-day management of the sales team, you must have the ability to inspire, motivate, engage and develop a team. A positive and results-driven individual, you will have excellent organisational skills and the ability to manage a high workload. You will be a clear and confident communicator who is resilient to pressure and have excellent customer service and problem solving skills.

JOB DESCRIPTION:

*Lead the sales team with drive, energy and urgency to ensure maximum sales are extracted from the available leads.
*Effectively manage the performance of individuals with the team ranging from new starters to high performers.
*Provide sales training and constant support sales team and ensure their product knowledge is continually up to date.

PERSON SPECIFICATION:

*Previous experience of selling within the travel industry with a proven track record of consistent sales and high customer service feedback.
*Experience of working in a team leader/management role in the travel industry.
*A positive, energetic and outgoing person who is comfortable managing others in an inspirational and encouraging way.
*Motivated by achieving results through their team and feel at ease negotiating with suppliers.
*Proven skills in customer service and complaint handling is essential.
*Natural organiser, ability to multi task and high attention to detail.

SALARY:

The successful candidate will receive a competitive basic salary plus bonus.

INTERESTED:

If you meet the specific person/experience requirements please click 'Apply' and follow the instructions.