Ski Travel Customer Service Agents

4 days left

West London, London, England
£17000.00 per annum
01 Sep 2016
29 Sep 2016
Nick Smith
Full Time
Contract Type

Ski Travel Customer Service Agents, Salary £17k plus bonus
We are seeking Skiers or Boarders who have excellent communications skills to join this travel company in West London. If you have recently completed a season and have a real passion this could be the role for you! It's a fun and vibrant company and you'll be able to talk skiing or boarding all day! It's a 12 month contract and they are offering a £17k salary with a potential bonus and a discounted holiday.

A normal week (5 days) includes Saturday and Sundays.
During January/February, this may involve working 6-day weeks. Lieu days are to be taken in agreement with your line manager.
Lieu dates cannot be taken between 1st December and 16th February. Shifts will be on a rota basis and spread between 8.30 and 19.30.
There will also be nights away from home for promotional events or educationals

Ski Travel Sales Agents Responsibilities:
Respond to post sale enquiries and reservations with accuracy and speed
Ensure very high standards of customer care when dealing with clients
Maintain high levels of product knowledge for all programmes
Upselling and offering additional product
Ensure the accuracy of the client database
Ensure processing of, emails, cancellations and amendments
Contributing accurate and knowledgeable information on the blog and forums

Ski Travel Sales Agents Responsibilities:
A fantastic telephone manner
High levels of customer service
Positive attitude
An interest in skiing and snowboarding
A reasonable working knowledge of ski resorts
Basic knowledge of Microsoft Word/Excel/Outlook programs.
Team player
Attention to detail
If you are keen to be considered please apply online or email your CV to Call Nick on 02073971286 if you have any questions.

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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