French Speaking Reservations Co-ordinator

3 days left

Southampton, Hampshire, England
Competative Basic + benefits
01 Sep 2016
29 Sep 2016
mca - 17619112
Matthew Carr
Job function
Full Time
Contract Type
Are you a sales driven person from a call centre background? Have you good knowledge of worldwide destinations and a passion for travel and cruise holidays? Do you speak a French or German or perhaps both? My client are a market leading cruise retailer selling worldwide cruises and due to expansion, are seeking outgoing, enthusiastic, persuasive sales driven people who have worked within a sales driven environment.

Top sales performers are typically passionate about the product and go the extra mile in terms of knowledge of cruise ships, lines and destinations. They possess energy, are independent and reasonably assertive whilst working within a team dynamic. Customer focus is important as is attention to detail and flexibility to work on a range of shift patterns including weekend work.

As a Cruise Reservation Co-ordinator (French Languages) your responsibilities will be:

*Answering calls and emails concerning a new cruise holidays
*Check Cruise and air availability
*Ensure correct pricing and promotions valid
*Upselling additional holiday extras
*Ensure all bookings are documented
*Resolve calls at first resolution
*Chase on any unconfirmed holidays

Cruise Reservations Co-ordinator (French Languages) Skills & Experience:

*Strong sales call centre background
*A travel sales background selling cruises an advantage
*French speaking
*Proven track record of sales success in a 'relationship building' role.
*Proven experience of both inbound and outbound sales calling within a contact centre environment.
*Self motivated with a need and desire to earn money.
*Good geographical knowledge
*Highly organised and able to multi task.
*Able to work under pressure to deadlines.
*IT literate with good keyboard skills.
*Travel experience is preferred but not mandatory.
*Happy to commit to shift work.


To apply for this position please click 'Apply Online' and follow the instructions or call Matt on 0207 347 5060 or email your CV and interest to

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