Cruise Sales Consultant

1 day left

Location
Southampton, Hampshire, England
Salary
£16000 - £17000 per annum + plus commission and benefits
Posted
02 Sep 2016
Closes
30 Sep 2016
Ref
MCA - 177723
Contact
Matthew Carr
Sector
Cruise
Job function
Sales
Hours
Full Time
Contract Type
Permanent
Are you a sales driven, money hungry candidate seeking a new challenge within the travel industry? Do you have proven sales knowledge gained from a tour operator or strong call centre background? Do you have the passion and the experience of selling cruise?

My client are a leading tour operator with in new offices in Southampton that are currently looking for a number of Cruise Consultants with to join a successful and friendly team which will offer a basic plus uncapped commission! September starts!


Cruise Sales Consultant Job Description:

* Match individual guests' needs to the right holiday for them
* Resolve Travel Agent and Guest queries promptly via incoming calls
* Respond to all incoming email and written correspondence in a timely manner.
* Up-selling on stateroom accommodation.
* Deliver an exceptional level of Customer Service at all times.
* Making outbound calls to prospective customers
* Exceed daily/weekly sales conversion targets as set by the business
* Maximize all sales opportunities by offering upgrades, pre and post cruise packages and shore excursions.
* To provide each call with the features and benefits of Freestyle cruising to raise product awareness
* Consistently exceed customers' expectations by delivering an exceptional customer experience on each call
* To achieve first call resolution on sales calls


Cruise Sales Consultant Experience Required:

* Must have strong travel industry or call centre experience
* Must be a Strong and Clear Communicator with an excellent telephone manner
* Attention to detail and Organizational skills
* Ability to work well as part of a Team, dedicated and flexible.
* Computer literate - CRM Solutions, word, Excel, and in house systems
* Ability to adapt to a quickly changing sales environment
* A proactive and tenacious self-starter, with the confidence to manage own tasks
* Strong relationship building skills with the ability to communicate at all levels
* Enthusiastic and passionate with a "can do" attitude
* Hard working, driven individual with ability to work on own initiative


INTERESTED:

Apply With Your CV Today! For More Information Please Call Matt at Travel Trade Recruitment Or Click The "Apply" Button Below or email your CV to matthew@traveltraderecruitment.co.uk

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