Travel Consultant - Portsmouth

4 days left

Portsmouth, Hampshire, England
£16000 - £17500 per annum + plus commission and benefits
02 Sep 2016
30 Sep 2016
MCA- PO718
Matthew Carr
Job function
Full Time
Contract Type
Currently recruiting for a Travel Consultant to work in a Call Centre environment, you will be booking customer's holidays to Short-haul, Long-haul destinations. Mainly booking tailor made itineraries and package holidays; you will use your sales experience to convert sales leads gained from the website and online and offline advertising.

Travel Consultant Duties:

* Arranging all aspects of a customers holidays requirements to include flights, hotels, packages, and ancillaries.
* Selling travel products to meet commercial targets whilst building customer interests in all the services and products offered, whilst meeting all requirements of the customer.
* To provide excellent customer service at all times inline with the standard and guidelines and enhance the customer experience.
* Have the ability to comprehend, capture, as well as interpret customer information, ensuring you take ownership of the full customer journey experience by following through with all commitments.
* Deliver sales, service and productivity targets in line with the guidelines set by the productivity department
* Dealing with customer complaints and difficult situations appropriately e.g. flight delays.

Experience needed for Travel Consultant position:

* Current Travel sales experience booking holidays or similar enviroment
* Ability to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others as well as welcoming feedback, contributing to building team spirit, and be proud of the service you provide
* Competent computer knowledge and technological skills with the ability to use internet search tools and browsers. Ability to adapt to using in house systems.
* Must be able to treat people with respect under all circumstances, Ability and patience to adapt to change, meet the changing demands of the work environment.
* Well organised and able to prioritise workload in a busy fast paced working environment.


Apply with your CV today! For more information please call Matt at Travel Trade Recruitment or click the "Apply" button below or call 0207 347 5060 or email your CV to

Apply for Travel Consultant - Portsmouth

Already uploaded your CV? Sign in to apply instantly

All answers are required


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

By applying for a job listed on you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

More jobs like this