TRAVEL TEAM MANAGER - CALL CENTRE

2 days left

Location
York, North Yorkshire, England
Salary
£23000 per annum + Excellent Employee Benefits
Posted
02 Sep 2016
Closes
30 Sep 2016
Ref
SE705G
Contact
Sara Morys-Edge
Job function
Operations
Hours
Full Time
Contract Type
Permanent
TEAM MANAGER - CALL CENTRE
YORK
SALARY CIRCA £23K + EMPLOYEE BENEFITS

An opportunity has arisen for a Team Manager to join a successful travel company based in York. Leading a team of approximately 10 Operations Consultants, you will support the Operations Manager in the management and development of your team and work closely with all departments to ensure relevant information is communicated effectively and that operations run smoothly.

For this role we are looking for an experienced Team Manager / Team Leader with a dynamic approach who can identify solutions and improvements to the effectiveness of team and commercial performance. Your priority will be to ensure that that service is delivered to the highest standard through coaching, motivating and supporting your team and conducting regular 1:1's. You will work closely with suppliers and handle transport disruption and emergencies in conjunction with the wider Operations Team. The successful candidate will have good experience of leading a team in a process driven call centre environment and experience gained within travel / leisure / transport sectors would be beneficial.

You will be joining an established travel business with a fantastic reputation of supporting and developing its employees, based in a great area of York. In addition to salary, they provide a good range of employee benefits as well as a long term development plan for their employees.

Please click below to apply for this Team Manager role, which is being handled by Sara Morys-Edge

Progressive Personnel is a leading international travel & hospitality recruitment consultancy with offices in England, Scotland, United Arab Emirates, South Africa and The Maldives.

Applicants must have the legal right to live & work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates, but we may retain your details on our database and consider you for future openings.

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