Travel Consultant

5 days left

Location
Portsmouth, Hampshire, England
Salary
£15500 - £17500 per annum + commission
Posted
05 Sep 2016
Closes
03 Oct 2016
Ref
SB - 17807
Contact
Sarah Bell
Job function
Sales
Hours
Full Time
Contract Type
Permanent
Currently recruiting for a Travel Consultant to work in a Call Centre environment, you will be booking customer's holidays to Short-haul, Long-haul destinations. Mainly booking tailor made itineraries and package holidays; you will use your sales experience to convert sales leads gained from the website and online and offline advertising.

Travel Consultant Duties:

* Arranging all aspects of a customers holidays requirements to include flights, hotels, packages, and ancillaries.
* Selling travel products to meet commercial targets whilst building customer interests in all the services and products offered, whilst meeting all requirements of the customer.
* To provide excellent customer service at all times inline with the standard and guidelines and enhance the customer experience.
* Have the ability to comprehend, capture, as well as interpret customer information, ensuring you take ownership of the full customer journey experience by following through with all commitments.
* Deliver sales, service and productivity targets in line with the guidelines set by the productivity department
* Dealing with customer complaints and difficult situations appropriately e.g. flight delays.

Experience needed for Travel Consultant position:

* Current Travel sales experience booking holidays or similar environment
* Ability to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others as well as welcoming feedback, contributing to building team spirit, and be proud of the service you provide
* Competent computer knowledge and technological skills with the ability to use internet search tools and browsers. Ability to adapt to using in house systems.
* Must be able to treat people with respect under all circumstances, Ability and patience to adapt to change, meet the changing demands of the work environment.
* Well organised and able to prioritise workload in a busy fast paced working environment.


INTERESTED:

Apply with your CV today! For more information please call Sarah at Travel Trade Recruitment or click the "Apply" button below or call 0207 347 5060 or email your CV to sarahb@traveltraderecruitment.co.uk

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