German Travel Operations / Customer Service / Account Development Executive
Our client is an award winning, dynamic and global tour operator, due to success and expansion now seeking an experienced German Speaking Account Development/Customer Delivery Executive to join their friendly team.
The principle function of this exciting opportunity is to take responsibility for the qualifying, quoting and conversion of ad-hoc groups, and converting opportunities generated by the Sales Team.
Give your travel career a boost today and be rewarded for your hard work.
- Ensure the successful and profitable operation of all groups handled such as booking all services, issuing vouchers & invoicing clients.
- Account Development - understand your client base and provide the right products and prices.
- Organise and accompany clients, potential clients on FAM and inspection trips
- Maximise profit margins on all tours and sell additional services
- Negotiate with suppliers to obtain the best possible rates.
- Similar experience within a hotel or tour operator in a must
- Fluency in English and German is essential
- A solid working knowledge of Microsoft Word, Excel, Outlook and the Internet Exceptional customer service and results driven
- Highly accurate with an excellent attention to detail
- Well developed written and verbal communication skills
- Ability to make decisions and to work on own initiative and in a team
- Excellent organisational skills
- Lucrative salary
- Generous holiday plus bank holidays
- Sociable working hours – no shifts!
- Travel perks
- Career progression
- Birthday off
- Varied job role
- Opportunity to work for a forward thinking tour operator, within a friendly team, in state of the art offices in which you will be rewarded for your hard work.
Current or previous job titles that would considered for this post include Group Executive, Negotiator, Hotel Reservations, Operations Executive, Customer Services Executive or Account Development Executive.
Please note only suitable German speaking travel / leisure candidates with similar experience from a hotel or tour operator background will be considered for this role.
To apply click APPLY NOW, any questions give us a call on 0208 393 9925 and our dedicated team can assist in locating the right opportunity for you.
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