Quality and Training Manager

6 days left

South East England
06 Sep 2016
06 Oct 2016
Job function
HR & Training
Full Time
Contract Type

Opportunities to join this travel business do not come up very often due to their strong staff retention and excellent internal development. In fact, they have continuously been named as one of top travel companies to work for. With numerous awards under their belt, they continue to lead the way as a leader in their field. Their offices boast a fun, family feel environment based in a central location and only a 10 minute walk from the train station.

Working within our clients buzzing call centre, this exciting travel job will have responsibility for inspiring, motivating and developing the call centre staff to deliver outstanding sales and customer service. The Quality and Training Manager will plan and deliver the full training calendar, working alongside the team trainer to provide continuous team learning and development.

This travel training job will also work closely with the Sales and Service Manager to recruit for new team members, devise training plans and develop highly committed sales and customer service teams who are motivated to achieve results.

Our client is looking for someone who has previous call centre training experience and is a real team player who promotes and fun and engaging working environment.

Please Note: Due to high volumes of applications, only successful applicants will be contacted.

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