Africa Specialist

7 days left

Recruiter
Location
West London
Salary
£20k - 30k per year + benefits
Posted
06 Sep 2016
Closes
04 Oct 2016
Ref
ED21155
Contact
Ellie Dennhardt
Job function
Sales
Hours
Full Time
Contract Type
Permanent

Travel Consultant - Africa Specialist

My client is looking for a successful Africa travel specialist, with solid experience selling African destinations and ideally some personal first-hand experience of some of the areas of Africa that feature. Detailed, up-to-date knowledge of these countries, their attractions, and especially their national parks and safari camps/hotels is valuable to us.

Job Description:
The position will involve selling tailor made African holidays to high calibre, discerning clients.
You will be expected to build relationships with clients in order to be able to pro-actively sell and
gain a loyal client base for repeat bookings.

Successful candidates will be very hands on, target driven and will be instrumental in promoting the
brand and move business forward through the use of their sales skills. You will
maximise customer enquiries by working with preferred partners to provide fantastic service to
clients and turn enquiries into profitable sales, consistently meeting or exceeding targets.

Role:
• Provide customers with excellent product knowledge and customer service regarding a wide
range of holiday requests.
• Take responsibility for client contact on a booking to tailor-make itineraries for a wide range
of packages from start to finish.
• Maximise all sales opportunities through switch selling, up-selling and offering holiday
extras.
• Deliver exceptional customer service through genuine relationship management and a desire
to exceed customer needs.
• Follow up all sales opportunities by call backs to customers.

Essential:
• Outstanding product, destination and supplier knowledge, with experience of
selling holidays to destinations.

• Exceptional customer services skills with experience of working in a customer focused
environment.

Desirable:

  • An aptitude for IT, SEO and web-related issues would be a great asset,
  • An interest in photography (still and video) would be a bonus.
  • Obvious that you’ll also need to demonstrate a genuine passion for Africa, probably including an interest in its wildlife, ecology and cultures.
  • Knowledge of Amadeus

If you fit the criteria please apply now!

Due to the high volume of applicants only successful candidates will be contacted.

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