Customer Centre Consultant

Crawley, West Sussex
£14,606 plus commission
07 Sep 2016
07 Oct 2016
Job function
Customer Service
Full Time
Contract Type

We know how tough it is to get that first sales position and we're ready to help you trail blaze through to the career you want. This is a one off opportunity to join a market leading tour operator on a full time basis.
Using your imagination you'll help our customers to once in a lifetime experiences from luxury beaches across the world to fun packed cruise holidays.

We have stretching targets but through answering calls, maximising sales opportunities and using flair to sell luxury holidays we'll expect you to smash them.  

As an unconventional, innovative and expanding business we expect our people to be creative and adaptable whilst remaining focused on delivering an exceptional level of service.

Day to Day

  • Meet and exceed set targets including conversion and productivity measures
  • Provide in-depth specialist knowledge to customers
  • Utilise multiple reservation systems to obtain quotations and to complete bookings
  • Effectively switch sell to maximise sales opportunities
  • Follow up on customer leads to maximise sales
  • Ensure all bookings are made with accuracy and care to meet set Quality Assurance target

About you

If you previous sales experience, preferably from either a sales centre or face to face role then this may be the ideal job for you.

You need to be an excellent communicator with a 'can-do' attitude and be creative and open minded in finding ways to achieve exceptional sales and service standards. You will need to be passionate about travel alongside be driven to exceed high sales targets.

You'll be a great team player as well as being able to work alone and be flexible to work on a shift basis. You will also have the ability to adapt your communication style to suit your audience making each experience unique and memorable for our customers.

In return for this you'll be rewarded with a salary of £14,606 (including shift allowance), strong commission scheme and 7 return standby flights per year (pro rata). So if you're ready to start your journey to no ordinary job then click the apply button now!

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