Airline Customer Service and Sales Agent - Fluent German Speaker

Recruiter
Location
Manchester
Salary
£16k - 22k per year
Posted
17 Sep 2016
Closes
15 Oct 2016
Ref
TYCSSAGER5-1
Contact
Tony Yerasimou
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent

Airline Customer Service and Sales Agents
Fluent German Speakers

£16000 + Bonuses OTE £22000

Manchester Based

Discounted Flights!

My client one of the world's most prestige airlines is recruiting Fluent German speaking Airline Customer Service and Sales Agents.

The role involves working in the international contact centre based in Manchester.

It is a wonderful vibrant atmosphere and with all the different nationalities very cosmopolitan!

The role involves sales and customer service to clients over the phone.

You will work 37.5 hours per week throughout the opening of the contact centre, which are Monday to Sunday from 07.30-20.30

As an Customer Services and Sales Reservations Agent you will undertake an array of tasks & responsibilities:

Servicing corporate accounts and leisure customers in a busy and demanding environment

Arranging all international business travel and leisure travel & at times handling complex itineraries for business travel clients booking all flights,
hotels, car hire and other ancillaries

Airline Customer Service and Sales Agents remuneration package:

Competitive salary of £16000 incorporating base salary, language allowance and shift pay

Performace Related Bonuses

Generous holiday entitlement

Pension

Discounted holidays & flights

Free Parking

Plus more!!!!

Airline Customer Services and Sales Agents skill attributes:

Previous Customer Services experience in any industry, travel experience not required!

Exceptional customer service & communication skills along with excellent attention to detail

Be able to work well under pressure & handle demanding enquiries.

To be a fluent in German and English

Assessment days are taking place on Wednesday 21st September so please keep the day free should you be selected for an interview.


For a fully confidential discussion on this Airline Customer Services and Sales Agents job, please contact Tony on 0207 812
3820 or email your CV to res2@newfrontiers.co.uk

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