Call Centre Manager

£DOE + Bonus
19 Sep 2016
19 Oct 2016
Job function
Full Time
Contract Type

Our client is a highly successful tour operator who’s brand values are at the very heart of their business. With a trophy cabinet that is bursting at the seams, this is an exciting business that is known to be one of the best companies to work for, and with such high staff retention rates it’s not very often that positions within this company come up. Our client specialises in weird, wacky and wonderful holidays all over the world, allowing its customers to experience travel like never before.

People don’t leave this business very often such is the strength of this unique travel brand. However a Call Centre job in travel has arisen and it is a great opportunity for an aspiring team leader or someone in a Call Centre Manager job or Reservations Manager job. Your role as Call Centre Manager is to motivate and develop your team, ensuring sales targets are met on a monthly basis. You are highly organised, able to manage the day to day running of a fast paced office, whilst maintaining a fun environment where people are happy to come to work each day.

Success in this position is based upon 3 pillars;
• People
• Sales leadership
• Operational

Whilst our client operates in the area of worldwide touring and tailor-made travel you do not have to have this product knowledge but what you do need to have is a proven track record of success in managing a sales team ideally in travel.

Please Note: Due to high volumes of applications, only successful applicants will be contacted.

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