Corporate Travel Account Manager

Birmingham, West Midlands, England
£25000.00 - £35000.00 per annum + Benefits
20 Sep 2016
18 Oct 2016
Simon Hurst-Grover
Job function
Full Time
Contract Type

Business Travel Account Manager

Up to £35,000

Birmingham based

A highly successful and award winning Travel Management Company in Birmingham are looking for a Business Travel Account Manager to build strong relationships with a selective portfolio of medium to large revenue clients, ensuring they are extremely well looked after and have a clear single point of contact in case of problems.

This role would be a combination of office and home based.

These clients will be FTSE 100 companies, large private companies or public sector bodies.

Key responsibilities

  • Keep in contact with and maintain a close relationship with key contacts;
  • Monitor client satisfaction and identify, diagnose and remove any potential issues whilst ensuring the successful delivery of the agreed account management program;
  • Monitor monthly revenue from their portfolio and highlight any possible downturn in business;
  • Increase business from their portfolio through capture of their entire travel spends and ensuring that they are fully aware of the full array of the companies travel services;
  • Attend and present to senior stakeholders of their blue chip customers at quarterly review meetings.

Must haves:

  • A good communicator, well organised and used to working to tight deadlines and under pressure;
  • Confident interacting with clients both on the telephone and face to face, especially when dealing with issues;
  • Obsessed with providing an excellent service to our customers and passionate about teamwork;
  • Able to use ones own initiative to overcome problems;
  • Professional attitude when dealing with suppliers, customers and fellow colleagues;
  • Proficient in Microsoft Excel and Powerpoint;
  • Ability to support the sales team in pitches and presentations to prospective customers by possessing excellent presentation skills, commercial awareness and an understanding of the sales process;
  • Open minded to technology, and the ability to embrace it, and familiar and comfortable working in a technology focussed business.

+++ Please note you must have recent experience working within the Business Travel sector in an Account Manager position, please do not apply if you don't have this experience +++

To apply for this excellent Business Travel Account Manager role and join this leading Travel Management Company please call Simon on 0161 238 4495, email your CV to or apply below

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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