Personal Travel Experts - Manchester (3 month FTC)
We Live and Love Travel.... Do you?
There’s a very simple reason why Kuoni consistently tops the awards, it’s thanks to our outstanding teams who go the extra mile to craft the perfect holiday which is completely personalised to the customer, and it’s what we are famous for. We are proud to be a ‘Best Companies’ employer and believe in treating our people as well as our customers. We are now recruiting additional Personal Travel Experts to support trade and direct customers in our peak booking period.
What you'll be doing...
Engaging customers via telephone and web chat leading to enquiries and bookings
Bring to life the Kuoni product portfolio and make recommendations to your customers based on your expert knowledge
Provide the best and most comprehensive service possible
Take responsibility for the client’s complete satisfaction with Kuoni, ensuring our clients expectations are exceeded, whilst retaining Kuoni profit margins.
Sell additional product when required
To maintain and demonstrate your own level of expertise of the sales system and product knowledge.
Keep up to date on the latest information about your product- research using the media, internet and internal product teams. We look for “Kuoni-ness”…... have you got it?
- A positive outlook
- Passionate about delivering excellent service
- Desire to learn and continually expand your destination knowledge
- ‘Can do’ attitude where nothing is too much trouble
- Flexibility to adapt in a changing environment
- And, of course, well-travelled
If this sounds like you, join us as we continue to go the extra mile to craft the perfect holiday which is completely personalised to the customer.
These are fixed term contract positions for 3 months, from 14th November 2016 to 28th February 2017 therefore please only apply if you can commit to working throughout those dates.