This highly successful rapidly expanding travel company are looking to recruit a German Operations Executive to work in their London team responsible for operation of their Group Markets, incoming to the UK.
As an Operations Executive you will undertake an array of tasks & responsibilities:
Respond to and follow up Client enquiries using appropriate methods ensuring all deadlines are adhered and done in a timely mannerMeticulous planning of itineraries for successful operation of group toursCommunicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business, sustainable relationships and effective service.Support existing customers through appropriate proposals in order to optimize business growth and customer satisfaction.Manage, organize, and update relevant data using database applicationsLiaise closely with all internal department for smooth running of the booking processAdhere to cancellation deadlines and daily optionsRaise Client invoices and work with accounts teams on account queries and prepaymentsRequest & negotiate services in accordance with the itineraries (e.g. coaches, guides, restaurants, etc.) when necessaryDay to day contact with clientsMaintain profit margins and update profit and loss reports
Operations Executive Skill attributes:
Attention to detail and accuracyFluent English & German Abe to work under pressure and multitaskExperience working in the travel industry, especially within an inbound operator.Good knowledge of Microsoft office application (World / Excel / PowerPoint).Problem-solving skillsBe able to work under pressure to meet tight deadlines
Due to the number of applications – ONLY successful applicants will be contacted
PLEASE NOTE! It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs.
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