Travel Customer Service Advisor

Stockport, Greater Manchester
Up to £17k plus excellent benefits
27 Sep 2016
27 Oct 2016
Job function
Customer Service
Full Time
Contract Type

Our client is a leading independent travel organisation and they’re seeking travel professionals with experience within a customer service, administrative or sales support role for a great Customer Service Advisor role. Based in their offices near Stockport, this interesting and varied role offers a fantastic opportunity to be part of a busy support team as the company enters an exciting time of growth! The role involves handing pre- and post-travel queries including customer service calls, providing information to customers, dealing with amendments and processing balance payments and travel documents. Previous experience within a similar travel industry support role would be advantageous and the successful candidate will be highly organised with strong customer service and problem solving skills and a keen eye for detail. In return, there is an attractive package on offer including a competitive starting salary of up to £17k plus benefits including a generous holiday allowance.

To find out more about this fantastic Travel Customer Service Advisor role, please contact us today for a confidential chat or apply online!

Role of Travel Customer Service Advisor:

  • Assist with pre- and post-travel queries
  • Answer customer service calls with a high level of customer care
  • Provide customers with accurate and relevant information
  • Handle minor amendments
  • Process and chase balance payments
  • Send out travel documents
  • Other ad hoc administrative duties and projects

Skills required for the role:

  • Previous travel industry experience, ideally within a similar customer service/support role
  • Strong customer service skills
  • Highly organised with a keen eye for detail
  • Good problem solving skills
  • Ability to easily build rapport

If you’re interested in learning more about this fantastic Travel Customer Service Advisor role, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available;

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.

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