HAVE YOU BEEN AROUND THE WORLD? - TRAIN INTO TRAVEL

Location
WA3 7WE, Warrington
Salary
Salary £15,508.08 & £1500 per annum shift allowance & uncapped monthly commission + Fantastic Travel
Posted
28 Sep 2016
Closes
28 Oct 2016
Ref
Jo002488
Job function
Sales

HAVE YOU BEEN AROUND THE WORLD? - TRAIN INTO TRAVEL

Warrington

Salary £15,508.08 & £1500 per annum shift allowance & uncapped monthly commission + Fantastic Travel Benefits

This leading international travel company are seeking travel enthusiasts with experience in sales and customer service to join their team. You will be responsible for helping and inspiring customers in their next travel adventure.

Key role responsibilities:

  • Answer incoming calls from customers, convert calls to bookings whilst promoting all relevant ancillary products
  • Proactively call customers to offer products to existing bookings where appropriate for additional revenue
  • Offer exceptional customer service, which exceeds all customers expectations,
  • Meet and exceed individual and team KPI¿s
  • Promote travel opportunities through the use of personal travel experiences and training
  • Attend initial multi skilling training and ongoing training sessions to improve product knowledge and system ability

Key personal capabilities:

  • Proven track record of achieving sales targets
  • Proven ability of delivering excellent customer service
  • Passionate and interested in travel - previous travel industry experience an advantage although all training will be provided
  • Excellent telephone manner with strong verbal communication skills
  • Proven ability to build rapport with customers with the ability to sell
  • Excellent attention to detail
  • Proven ability to meet and exceed multiple targets through individual performance
  • Ambitious, motivated and driven to succeed
  • A strong team player who enjoys a challenge, and able to work under own initiative
  • Can demonstrate flexibility and reliability and able to adapt as this team expands in line with customer demand
  • Able to work on a roster, 12.30pm - 01.00am  Monday-Sunday 365 days, average 37.5 hours per week.

Benefits:

  • Salary of £15,508.08 & £1500 shift allowance per annum & uncapped monthly commission
  • Company contributed pension
  • Private medical health care
  • 25 days annual leave in addition to bank holidays
  • Outstanding travel industry staff discounts
  • Standby travel with British Airways flights for yourself and your family
  • Onsite free car parking