Dutch Speaking IATA Aviation Support Executive

M41 7HA, Greater Manchester
To £22,000 + Annual Bonus and Fabulous Benefits Package
28 Sep 2016
28 Oct 2016
Job function
Fares & Ticketing
Full Time
Contract Type

Dutch Speaking IATA Aviation Support Executive

To £22,000 + Annual Bonus and Fabulous Benefits Package


An award winning, global business requires a Dutch speaking IATA Aviation Specialist to join their expanding team. They require focused individuals who are full of energy and capable of working in a fast paced dynamic environment

In this position you will be responsible for various aviation-related tasks. Together with your colleagues you will ensure that all questions / assistance necessary IATA / airline tickets is handled as professionally as possible. Working with Galileo and a private ticket booking system. You will be accountable to the Operations Manager.



Main Duties & Responsibilities

  • IATA answer related questions from colleagues by phone, email and or communicator
  • provide support to colleagues who work with Galileo
  • Provide support to colleagues own flight reservation, through any bottlenecks helpdesk
  • Treating / tracking queues bookings made in Galileo and under the PCC headquarters
  • Keep track of IATA related email boxes.
  • Ensure communication / up to date information on the intranet / manuals airlines
  • Mediation between colleagues and airlines group tours / group rates and building of tickets for group travel
  • Figuring out ADM's

Summary of Key Attributes and Qualifications

  • At least a few years of work experience in an IATA department
  • Good command of the Dutch language in writing and speaking
  • Work different facets of IATA / Aviation (ticketing, pricing, group rates, ADM, etc.)
  • Competency requirements
  • Accurate
  • Stress resistant
  • Ability to set priorities
  • Good communicative skills
  • Good command of English
  • Experience with Word, Excel and Outlook is an advantage

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