Sales & Service Team Leader

Crawley, West Sussex, England
£20000.00 - £24000 per annum + Commission
29 Sep 2016
27 Oct 2016
Lisa Cain-Jones
Job function
Full Time
Contract Type

SALES AND SERVICE TEAM LEADER - CRAWLEY - £20,0000 - £22,000 + Excellent Commission

This world leading travel organisation are looking for a Sales and Service Team Leader to lead and motivate their team of experienced Travel Consultants. Working closely with the Sales and Service Manager you will coach and develop the team and in turn increase sales and service.

Sales and Service Team Leader Responsibilities Required:

  • Increase sales and service as well as margin within the team
  • Monitor call volumes and resources within the team
  • Act as a role model for customer service and ensure the team deliver an outstanding customer experience
  • Encourage a high performing and fun sales environment
  • Develop strong relationships with travel trade partners & take responsibility for any escalated calls or concerns

Sales and Service Team Leader Skills Required:

  • Proven experience in a Team Leader role within a call centre
  • Travel industry experience would be advantageous but not essential
  • Excellent verbal and written communication skills with the ability to deal with complex customer issues
  • Positive role model for change and able to support teams through it

Sales & Service Team Leader - Additional Information:

  • Salary OTE £28k to £30k
  • This role requires shift work
  • Free parking
  • Excellent staff benefits

To apply for the role of Sales & Service Team Leader please email your CV to Lisa or Louise or call 01737309984

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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