Cruise Sales Agent

Newcastle upon Tyne, Tyne and Wear, England
£14000.00 - £16000.00 per annum + Commission, Benefits
30 Sep 2016
28 Oct 2016
Simon Hurst-Grover
Job function
Full Time
Contract Type

Cruise Sales Agent


£16,000 Plus Commission OTE £18,000

Full and Part Time opportunities

A leading Travel Company in Newcastle are looking for experienced Cruise Sales Consultants to join their successful team.

This is a Full Time role however Part Time would also be considered. This position is office based with incoming cruise sales enquiries to convert over the phone.

They offer a fantastic basic salary up to £16,000 (dependent on experience) with Commission, Benefits, Incentives and Ongoing Training.

Benefits include discounted holidays and 20 days holiday initially plus Bank Holidays which will increase by 1 additional day at the start of a new calendar year after 1 full years' service to a maximum of 25 days + Bank Holidays

Key Responsibilities

  • Sell cruise product and deliver exceptional customer service at all times
  • Support all promotional & marketing activity
  • Be proactive in sourcing cruise product to support marketing campaigns
  • Achieve all monthly key KPI's, including conversion, volume and margins
  • Keep up to date with the latest cruise news and products
  • Complete ongoing cruise training programmes

Skills Required

  • High awareness of cruise campaigns, with substantial knowledge of the cruise industry and products and what sells effectively
  • A passion for cruise with a minimum of 1 year's recent travel sales experience, ideally cruise sales knowledge and have personal cruise experience
  • Demonstrable record of achieving KPI's, with the ability to sell confidently and turn enquiries into sales
  • Exceptional customer services skills with experience of working in a customer focused environment
  • Excellent telephone manner and listening skills with the ability to anticipate customers' needs

40 hours per week on a rota basis between the hours of Mon - Fri 9am - 8pm, Sat & Sun 9am - 5pm

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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