London, England
Market Rate
05 Oct 2016
02 Nov 2016
Progressive Personnel
Job function
Customer Service
Full Time
Contract Type
Inbound Travel Consultant
London & surrounding areas (home based)

Do you know London well? If so, this opportunity could be for you.

Working from home, we are looking for a knowledgeable individual to join an ambitious travel start-up. You will be taking calls from American customers looking to travel to London (and sometimes beyond). You won't be selling, but more along the lines of helping them build an itinerary for their trip. This will mean that you will be advising customers on the ideal location for their visit (hotels, AirBnB or apartments), options for travel around the city, presenting options for trips, excursions and much more. Ultimately, you will be their local advisor, ensuring that when they book independently in America they get the best value for money knowing that they will have an amazing time when they arrive. The service is all about local knowledge and ensuring that your customers have a schedule that meets all of their needs.

Ideally you will have an all-round knowledge of the city, be in touch with a customer's needs versus what London can offer, have the ability to make suggestions that are within the client's budget and above all have a consultative approach. Naturally excellent communication skills and fluent English is a must.

Whilst the role would suit someone that is working in inbound tour operating or a hotel concierge in London, we will consider applications from any background; providing you can demonstrate a passion, sound geographical knowledge and great understanding of tourist attractions & hotels in London.

Click to apply for this London travel job.

Progressive Personnel is a leading international travel & hospitality recruitment consultancy with offices in England, Scotland, United Arab Emirates, South Africa and The Maldives.

Applicants must have the legal right to live & work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates, but we may retain your details on our database and consider you for future openings.


Already uploaded your CV? Sign in to apply instantly

All answers are required


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

By applying for a job listed on you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.