Cruise Sales Consultant

Location
Southampton, Hampshire, England
Salary
£15000 - £17000 per annum + commission
Posted
06 Oct 2016
Closes
03 Nov 2016
Ref
LF-17723
Contact
Lauren Franks
Sector
Cruise
Job function
Sales
Hours
Full Time
Contract Type
Permanent
Are you a sales driven, money hungry candidate seeking a new challenge within the travel industry? Do you have proven sales knowledge gained from a tour operator or strong call centre background? Do you have the passion and the experience of selling cruise?

My client are a leading tour operator with in new offices in Southampton that are currently looking for a number of Cruise Consultants with to join a successful and friendly call centre team which will offer a basic plus uncapped commission! November starts!

CRUISE SALES CONSULTANT JOB DESCRIPTION:
*Match individual guests' needs to the right holiday for them
*Resolve Travel Agent and Guest queries promptly via incoming calls
*Respond to all incoming email and written correspondence in a timely manner.
*Up-selling on stateroom accommodation.
*Deliver an exceptional level of Customer Service at all times.
*Making outbound calls to prospective customers
*Exceed daily/weekly sales conversion targets as set by the business
*Maximize all sales opportunities by offering upgrades, pre and post cruise packages and shore excursions.
*To provide each call with the features and benefits of Freestyle cruising to raise product awareness
*Consistently exceed customers' expectations by delivering an exceptional customer experience on each call
*To achieve first call resolution on sales calls
EXPERIENCE REQUIRED:
*Must have strong travel industry or call centre experience
*Must be a Strong and Clear Communicator with an excellent telephone manner
*Attention to detail and Organizational skills
*Ability to work well as part of a Team, dedicated and flexible.
*Computer literate - CRM Solutions, word, Excel, and in house systems
*Ability to adapt to a quickly changing sales environment
*A proactive and tenacious self-starter, with the confidence to manage own tasks
*Strong relationship building skills with the ability to communicate at all levels
*Enthusiastic and passionate with a "can do" attitude
*Hard working, driven individual with ability to work on own initiative

INTERESTED:
Apply With Your CV Today! For More Information Please Call Lauren at Travel Trade Recruitment Or Click The "Apply" Button Below or email your CV to Laurenf@traveltraderecruitment.co.uk

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