Reservations Consultant

London, England
£20000 - £22000 per annum
06 Oct 2016
03 Nov 2016
Helen Newton
Full Time
Contract Type
Reservations Consultant
We are looking to recruit an enthusiastic Reservations Consultant to work alongside the Sales Team on a day-to-day basis. The Reservations Consultant is responsible for handling, converting and closing enquiries to successful conclusion within agreed service levels.
Job Role:
*Responsible for handling, converting and closing enquiries to successful conclusion within agreed service levels.
*The key objective is to achieve the company, team and personal targets by accurately processing each enquiry and generating the necessary documentation, ensuring the client's expectations are met in line with agreed standard operating procedures and service level guidelines.
*You will be expected to maximise conversion opportunities to achieve set targets.
Key Skills:
*The ability to manage, close and convert enquiries
*Customer service focused and an enthusiasm to exceed clients expectations
*Consultive and empathetic approach to client's needs
*Excellent communication skills , both verbal and written
*Usage of correct grammar and punctuation in written work
*Ability to work under pressure and to tight deadlines
*Good time management
*Team player. able to lead by example
*High level of interpersonal skills including the ability to be able to interact with people at all levels
*Ability to problem solve
*Flexible attitude to working outside of core job role and working hours
*Professional appearance and demeanour
*Ability to work on own initiative as well as part of a team
The Package:
*A basic salary of £20,000 - £22,000 37.5 hours per week (on a varying shift pattern between 07:30am - 22:00pm)
*If you would like to apply for the position please email your CV to or call Helen on 02073475060

Apply for Reservations Consultant

Already uploaded your CV? Sign in to apply instantly

All answers are required


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

By applying for a job listed on you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.