Reservations Co-ordinator (German / Spanish Speaking)

Location
Southampton, Hampshire, England
Salary
£17000 - £19500 per annum + plus commission and benefits
Posted
07 Oct 2016
Closes
04 Nov 2016
Ref
MCA - 17978
Contact
Matthew Carr
Job function
Sales
Hours
Full Time
Contract Type
Permanent
Are you a sales driven, money hungry candidate seeking a new challenge within the travel industry? Do you have proven sales knowledge gained from a tour operator or strong call centre background? Are you fluent in German or Spanish or both with excellent sales experience?

You will be providing reservations support for our travel partners and guests both on the telephone and by email. We are looking for a committed individual who wishes to develop within a growing business and industry. The ideal applicant will have an understanding of the cruise industry and will have worked in a reservations environment.

GERMAN / SPANISH SPEAKING RESERVATIONS COORDINATOR RESPONSIBILITIES:
*Day to day contact with guests and travel agents by phone and email
*Manage inboxes and reply to incoming emails in a timely manner
*Responsible for selling and processing cruise Reservations
*Drive sales and provide high levels of customer service
*Show knowledge of the product
*Book and amend flights using Sabre
*Add hotels, transfers and shore excursions to bookings
*Liaise with other departments
*Participate in Cruise events and ship visits

GERMAN / SPANISH SPEAKING RESERVATIONS COORDINATOR JOB REQUIREMENTS:
*Multi-task orientated
*Computer literate: experience with Microsoft Office products is essential
*Travel industry knowledge
*Ability to work independently and as a member of a small team is paramount
*Customer service or Sales background
*Good written English
*Organizational and problem solving skills
*Ability to perform under pressure
*Strong communication skills with a professional telephone manner
*Flexible and adaptable to new company requirements
*College education is preferred
*Flexibility to work Saturdays and take responsibility for out of hours telephone on a Rota basis

PACKAGE:
- Excellent basic salary plus commission
- Cruise educational trips and visits
- Excellent company benefits

INTERESTED:
To find out more about the role in Southampton, please contact Matt at Travel Trade Recruitment on 0207 347 5060, or email your CV to matthew@traveltraderecruitment.co.uk or click the 'Apply Now' below and follow the instructions to apply online.

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