Market Coordinator - eCommerce Travel Leader - New York

Location
New York, USA
Salary
Negotiable
Posted
10 Oct 2016
Closes
07 Nov 2016
Ref
16TA10L013P08
Contact
Stefania Cook
Hours
Full Time
Contract Type
Permanent

MARKET COORDINATOR - eCOMMERCE TRAVEL LEADER - NEW YORK

CALLING ALL:

English speaking team players with a passion for customer service

  • who bring a goal orientated approach combined with solid computer skills
  • and seek to apply their account management experience within the dynamic environment of a leading global online business

THE COMPANY:

Our client believes in delivering truly compelling customer engagement. Their focus is on blending choice, value and convenience to deliver a consistent and enjoyable user experience. An American dotcom, they are a world leader in booking accommodations online operates a global network that includes more than 250,000 hotels worldwide. A multinational team of more than 1,200 professionals, located throughout the world, provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and connections to provide the best hotel deals to both business and leisure travellers.

They are now looking to add to their team of extremely talented and motivated individuals and are recruiting a passionate account manager to join their client services team in New York.

THE ROLE:

As a Market Coordinator you will provide administrative support to the Partner Services team and the partners supply network. Your main contribution will be in supporting the team with the maintenance of hotel relationships, and to coordinate with other departments involved in a range of projects.

RESPONSIBILITIES:

  • In consultation with Market Managers & Assistant Market Managers manage supplier accounts
  • Resolve all issues relating to transactions, allotment, notification, cancellations, etc
  • Participate in market and competition research
  • Evaluate production and determine follow up action
  • Train new hotels on the use of the extranet, manage availability on site
  • Assist in activation of hotels
  • Prepare reports as necessary
  • Co-ordinate merchandising activities for hotel partners with special deals and promotions
  • Be responsible for timely and accurate delivery of content and photos for new and existing hotels
  • Manage other ad-hoc administrative requests and operative tasks

REQUIREMENTS:

  • Very good command of both written and spoken English
  • Strong team player
  • Goal orientation
  • Computer skills
  • Education in a Tourism related field is a plus

Great things about working here:

  • Summer office hours program, where weekends start early
  • Centrally located in Empire State Building
  • Excellent Medical, Dental and Vision coverage
  • Discounted gym membership
  • Discounted visits to the Empire State Building rooftop viewing area
  • 401(k) plan including company match
  • Generous paid time off including vacation time and holidays
  • Exclusive hotel discounts
  • Monthly team parties, with Cultural Committee to organise antics

YOUR NEXT STEP:

If this sounds like you do not hesitate and send your CV today!

*PLEASE NOTE - ONLY APPLICATIONS SHOWING SUITABLE QUALIFICATIONS AND ELIGIBLE TO WORK IN THE USA WILL BE CONSIDERED