Client Services Executive

£16k - £20k plus excellent benefits
11 Oct 2016
11 Nov 2016
Job function
Full Time
Contract Type

Our client is a well established, award winning Leisure and Business Travel agency, renowned in the industry for its customer service and work ethos and are currently looking for a Client Services Executive to join their Worcestershire based team. The role will involve handling all aspects of business hotel and travel requirements on a day-to-day basis and our client is ideally looking for an experienced and service driven, GDS proficient Business Travel Consultant who enjoys delivering an exceptional travel management service to their clients and customers. On offer is a competitive salary of up to £20k plus excellent benefits so if this role is of interest to you, please contact us today for a confidential chat or apply online.

Role of Client Services Executive:

  • Hands on approach undertaking business hotel and travel reservations for corporate clients
  • Handling all enquiries / queries from a portfolio of corporate clients
  • Using GDS to book flights, hotels, car hire and rail and managing the queues and ticketing deadlines
  • Provide online support as and when required to clients via the online booking tools
  • Work to both individual KPI’s and team targets ensuring company and client targets are exceeded
  • Attend review/prospect meetings/exhibitions/networking events (internally and externally) as and when required and in some cases present
  • Coordinate, execute and manage team training
  • Work with other departments ensuring timely and accurate MI and invoices

Skills required for the role:

  • Previous experience in a similar/business travel reservations role
  • GDS experience would be advantageous
  • Ability to work on own initiative and to tight timescales when necessary
  • Excellent communication skills
  • Able to adhere to company practices and policies
  • Positive and pro-active approach

If you’re interested in learning more about this great new Client Services Executive role, please contact Succeed Recruitment Solutions or press the apply online button now!

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