Dutch speaking Business Travel Associate

Manchester, Greater Manchester
Highly Competitive plus bonus & excellent benefits
13 Oct 2016
13 Nov 2016
Job function
Full Time
Contract Type

This Manchester city centre based position offers a superb opportunity for fluent Dutch & English speakers to join one of the UK's leading Business Travel companies, gaining valuable training and experience and the chance to progress into a full Business Travel Consultant role. The successful candidate will be fluent in both Dutch & English, have a confident and professional telephone manner, along with a customer-focused with a willingness to learn and develop their career within the business travel sector. In addition to a competitive basic salary, bonus structure, excellent benefits package and a Monday to Friday working week (and no late nights), our client can offer an in-depth training programme, including full GDS training and a defined career path within this sought-after industry sector! If this role is of interest to you, please contact us today for a confidential chat or apply online.

Role of Business Travel Associate:

  • Offer effective and convenient travel options for your clients
  • Handle quotes mainly by email, but also by phone, fax or client visit
  • Provide exceptional customer service with every client transaction
  • Build rapport and excellent relationships with all new and existing clients, ensuring specific client policies are adhered to
  • Actively listen to the client and proactively assist them, ensuring their specific travel needs are met
  • Attend client seminars in order to facilitate good client relations
  • Continue to develop a thorough understanding of airline contracts, routings and services
  • Achieve individual weekly booking, telephone and email targets
  • Deal with flight bookings, as well as rail, visa, group & conference requests and handle flight amendments and cancellations in the appropriate manner
  • Continually develop and update skills and knowledge

Skills required for the role:

  • Fluent Dutch & English speaker
  • Professional and confident telephone manner
  • Excellent customer service skills
  • Strong team player
  • Ambitious, hard-working and a quick and willing learner
  • Good geographical knowledge and attention to detail
  • Good written and verbal communication and IT skills
  • Ideally, previous sales experience and the ability to confidently upsell products

If you’re interested in learning more about this fantastic new Dutch speaking Business Travel Associate role, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com.

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.

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