Dutch Speaking IATA Support Executive, Manchester

Manchester, Greater Manchester, England
£19000 - £21000 per annum
18 Oct 2016
15 Nov 2016
Christine Wilkins
Job function
Fares & Ticketing
Full Time
Contract Type
Dutch speaking Travel Support Consultant, working in Manchester. Are you fluent in Dutch and experienced in working in the travel industry? In this Dutch speaking travel support consultant role you will responsible for various aviation - related tasks.
In this Dutch Speaking Travel Support role you will ensure that all questions, IATA / Airline ticket related queries are handled as professionally as possible. You will using the Galileo system and also the in house booking system to answer any IATA related questions.
- Answer IATA related questions from colleagues by phone, email or communicator
- Provide support to colleagues who work with Galileo
- Work closely with the customer care team
- Checking / clearing queues in Galileo
- Keep track of IATA related email boxes
- Communicate IATA Related news to the agents / update information on the intranet / update airline manuals for agents
- Group rates and manually build tickets for group bookings
- Figuring out ADMs

- Work experience in an IATA department
- CRS Experience
- Fluent in Dutch and English
- Ability to set priorities
- Good Communicative skills
- Experience with word, excel and outlook is an advantage

If you're interested in applying, Please call Christine on 0161 923 6120 or email your CV to Christine@traveltraderecruitment.co.uk

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