Customer Relations Executive

Location
London, England
Salary
£25000.00 per annum
Posted
18 Oct 2016
Closes
15 Nov 2016
Ref
44411
Contact
Kayley Neale
Hours
Full Time
Contract Type
Permanent


Customer Relations Executive:
A great opportunity has arisen to join this well known Tour Operator as a customer relations executive based in lovely, modern offices in South West London. Salary up to £25k plus benefits.

Customer Relations Executive Responsibilities:
- Manage directly travel agent, solicitor or customer complaints within a respectable time frame
- Act as the reference to all departments with regards to legal commercial advice
- Handle pre-litigation or litigation work. Manage the relationship with our lawyers when necessary
- Contribute and participate, when requested, in crisis management situations involving our customers
- Keep and update regular, appropriate reporting.

Customer Relations Executive Skills Required:
- Customer relations within the travel industry is preferred
- A good understanding of legal documents
- High levels of customer service
- Excellent writing skills
- Strong negotiation and communication skills

If you would like to apply for this role please call Kayley on 02073971295 or email me on kayley@candm.co.uk quoting ref 44411

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk