Business Travel Consultant, hull

Kingston Upon Hull, East Riding of Yorkshire, England
£22000 - £29000 per annum
26 Dec 2016
23 Jan 2017
Christine Wilkins
Job function
Fares & Ticketing
Full Time
Contract Type
Are you an experienced Business Travel Consultant looking for a new position, with a flexible approach and excellent salary? Senior Business Travel Consultant required for this Hull-based Travel Management Company working on their out of hours team.

This leading, successful Business Travel Company are looking for a new team player with the core duty being to manage client accounts, out of hours, from their Hull office. The role will see you working hours that are outside of the 09:00 - 17:30, Monday to Friday office hours dealing with emergency & last minute client requests, as well as dealing with your clients in different countries / time zones.

Other responsibilities include:
* Book all of your clients business travel needs.
* Manage a wide variety of clients.
* Be aware of client budgets and offer the best deals possible.
* Handle amendments, cancellations and schedule changes.
* Deliver great customer service each and every time.
* Work mornings, evenings, weekends and bank holidays.
* Confidently offer expert guidance and be keen to share your knowledge.
* Assist clients to perfect their travel plans, liaising via telephone and email.
* Remain calm and reassuring with no challenge too much trouble.
* Offer hints and suggestions and will enjoy making make recommendations.

You will be suitably experienced using your Business Travel knowledge and GDS & fares experience, daily. Ticketing knowledge would be an advantage.
You will possess strong customer service skills, a professional telephone manner and demonstrate strong attention to detail.
To have good geographical knowledge is a strong advantage too.
Flexibility is a requirement as this is an out of hours role, based in this company's premises in Hull, providing an around-the-clock expert service to our global clients.

An extremely competitive salary is on offer here, depending on experience with a benefits package & career development in addition. This is an exciting opportunity within an international company, who are hugely successful in this Business Travel sector. You'll be working with a great team of colleagues. And we offer you a competitive salary, training, career development and a dynamic working environment.

This truly is a genuinely excellent opportunity, seeing you progress both professional and personally. To be considered, please call Christine on 01133979342 or send your CV to