Memberships Administration Executive

Borehamwood, Hertfordshire
£20-£21k plus bonus & benefits
29 Dec 2016
29 Jan 2017
Job function
Full Time
Contract Type

Memberships Administration Executive – Adventure Travel – Borehamwood – Maternity Contract - £20-21k

Memberships Administration Executive is required by one of the UK’s oldest travel companies to provide customer service and administration support to travel members. As Memberships Administration Executive, you will work closely with travel members answering customer service enquiries and supporting the travel departments growth with administration duties.

As Memberships Administration Executive, you will:

  • Answer and respond to customer service travel enquires
  • Process applications, take payments and process share withdrawal applications
  • Issue welcome packs, membership cards, statements and other membership materials
  • Investigate and respond to members’ queries
  • Assist with creation and update of membership travel communications
  • Assist with creation of reports
  • Collate and store digital and physical information for easy retrieval

The successful Memberships Administration Executive will have strong customer service skills, with strong attention to detail, be numerate and be able to work to deadlines, as well as a passion for the travel industry. The Memberships Administration Executive will have a positive and friendly attitude with excellent people and communication skills. This is a great role to gain further experience in the travel industry.

To apply for the Memberships Administration Executive role, please apply below through Travel Futures.

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