Travel Operations Consultant (Administration)

Our client is a well-established, dynamic and award winning travel company that offer various holiday types around the globe for travellers. They are now seeking a Travel Membership Consultant (Administration & Operations) to join their busy team to cover maternity with the possibility of going permanent. This exciting role entails a wide range of tasks in which no day will be the same, this includes:

• Responsible for the day to day administration tasks and provide support and cover for the Membership Manager and to ensure a point of contact for members and enquirers.
• Research and investigation to help resolve members’ queries, compose cover letters and assist with copy creation for other communications.  
• Answer and respond to telephone calls and voicemails, in addition to responding to  enquiries by email and post.
• Issue welcome packs, membership cards, share statements and other membership materials.
• Investigate and respond to members’ queries.
• Attend and assist at member events.
• Support the wider Sales and Marketing team with any ad hoc tasks.

Essential Requirements:

• Experience in administration, customer service and or operations within the travel industry is essential i.e. a tour operator, airline or travel agency.
• Numerate
• Literate with strong written and verbal communication
• Organised with ability to prioritise
• Problem solving attitude
• Can-do approach to work
• Can work with Excel, Word and Outlook

Benefits:

• Lucrative salary
• Sociable working hours
• Possible progression if role becomes permeant or opportunity to move department.
• Travel perks
• Varied job role
• Friendly team

Give your travel career a boost and apply today! Please note only experienced travel candidates with administration, customer service and or operations experience from a travel background will be considered for this post.

To apply click APPLY NOW, any questions give us a call on 0208 393 9925 and our dedicated team can assist in locating the right opportunity for you.

www.platinumtravelrecruitment.co.uk