Travel Team Leader

Bristol, England
£17000 - £18000 per annum + Bonus and adhoc incentives
03 Jan 2017
31 Jan 2017
Dave Vaughan
Job function
Full Time
Contract Type
Our client a well-established retail travel agency, who are market leaders in their field, are looking for an experienced team leader to join their branch! The candidate needs to ideally have experience managing staff or be looking to step into a more managerial role. This role will involve leading, motivating and developing a team of two staff whilst maintaining a friendly and caring environment! In return, an excellent salary will be offered along with fantastic company benefits. This is a fantastic opportunity and one not to be missed! If you are interested then please read on for further information and how to apply!

* To lead, motivate and develop staff, a team of 2
* Set team targets, goal setting, coaching, 1:1's, appraisals
* To manage poor performance effectively, and conduct the appraisal process accordingly.
* To ensure adequate staffing levels to maintain service levels and staff morale
* To recruit and retain staff
* To train new employees and coach colleagues.
* To provide outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations
* To build a rapport with customers to maximise repeat business
* To listen to the needs of the customer and promote the Company's products at every opportunity
* To generate & develop local business leads
* To maximise revenues from all transactions, from existing client base
* To monitor the actions of our competitors to ensure competitiveness
* To demonstrate full commitment in achieving personal goals and the goals of the team and organisation
* Knowledge of Foreign Currencies
* Good Customer Service Practice
* Happy to work 5 days rota across Monday-Saturday

* The successful candidate will have a solid background in Travel/Foreign Exchange
* Ideally management or team leader level experience or be willing to move into this position
* You will be pro-active in your approach
* Eager to continue the success of the Bristol branch
* Work hard to ensure continued success and growth of the store
* Be Travel trained and passionate about the industry and role

In return for this fantastic opportunity the candidate will receive a very competitive basic salary (in the region of £17k) along with bonuses, 33 days holiday leave (including Bank Holidays).

If you are interested in this position and feel like you have the relevant experience then please send your up to date CV to or follow the link to apply - For further information please contact Dave at Travel Trade Recruitment on 0121 450 9776.