Flights Operations Assistant

Flights Operations Assistant

South West London

To £22,000 + Benefits

My client, a high end tour operator is currently recruiting for a Flights Operations Assistant to join their in house flights team.

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As a worldwide, bespoke tour operator, we work with a wide range of destinations, often meaning complex routes and fares.

The successful candidate will have excellent attention to detail, up to 1 years travel experience with exposure to booking flights.

The successful Flights Operations Assistant will be working with the Flights Coordinator to further develop a division which provides air product, ticketing and flight administration for Travel Consultants, Service and Managers.

Flights Operations Assistant Main responsibilities:

Assist the Flights Coordinator with all aspects of ticketing and flight administration

• Use knowledge of airlines and contracts to assist sales consultants with fare and routing questions

• Ensure all airline and internal ticketing deadlines are met

• Be responsible for weekly BSP reconciliations

• Log consolidator invoices to aid with gaining new contracts

• Provide cover for the Flights Coordinator for holidays

• Daily queue management

• Assist with a helpdesk to the sales and service team for fare/ticketing queries

• Provide out-of-hours ticketing support as and when required.

  Flights Operations Assistant Experience Required

• Excellent attention to detail

• Ability to work as part of a team and independently

• Ability to work well under pressure

• Good communication skills

• Experience of using a GDS system ideally Amadeus is desirable but not essential as training will be provided

• Experience of ticketing/refunds/reissues is desirable but not essential

  Flights Operations Assistant Remuneration

• Base salary to £22,000 depending on experience

• 22 days holiday

• Pension

• Educationals

• Good office environment

  To apply for this Flights Operations Assistant role, please email your CV to tony@newfrontiers.co.uk or contact me on 0207 812 3820 for additional information.