Flights Operations Assistant

London (Greater)
£22k - 24k per year + 22 days holiday, pension,
05 Jan 2017
02 Feb 2017
Tony Yerasimou
Job function
Fares & Ticketing
Full Time
Contract Type

Flights Operations Assistant

South West London

To £22,000 + Benefits

My client, a high end tour operator is currently recruiting for a Flights Operations Assistant to join their in house flights team.


As a worldwide, bespoke tour operator, we work with a wide range of destinations, often meaning complex routes and fares.

The successful candidate will have excellent attention to detail, up to 1 years travel experience with exposure to booking flights.

The successful Flights Operations Assistant will be working with the Flights Coordinator to further develop a division which provides air product, ticketing and flight administration for Travel Consultants, Service and Managers.

Flights Operations Assistant Main responsibilities:

Assist the Flights Coordinator with all aspects of ticketing and flight administration

  • Use knowledge of airlines and contracts to assist sales consultants with fare and routing questions

  • Ensure all airline and internal ticketing deadlines are met

  • Be responsible for weekly BSP reconciliations

  • Log consolidator invoices to aid with gaining new contracts

  • Provide cover for the Flights Coordinator for holidays

  • Daily queue management

  • Assist with a helpdesk to the sales and service team for fare/ticketing queries

  • Provide out-of-hours ticketing support as and when required.

    Flights Operations Assistant Experience Required

  • Excellent attention to detail

  • Ability to work as part of a team and independently

  • Ability to work well under pressure

  • Good communication skills

  • Experience of using a GDS system ideally Amadeus is desirable but not essential as training will be provided

  • Experience of ticketing/refunds/reissues is desirable but not essential

    Flights Operations Assistant Remuneration

  • Base salary to £22,000 depending on experience

  • 22 days holiday

  • Pension

  • Educationals

  • Good office environment

    To apply for this Flights Operations Assistant role, please email your CV to or contact me on 0207 812 3820 for additional information.