Travel Operations Consultant

Location
Luton, Bedfordshire
Salary
£20k plus bonus & excellent benefits
Posted
05 Jan 2017
Closes
05 Feb 2017
Job function
Operations
Hours
Full Time
Contract Type
Permanent

We’re seeking customer-focused travel professionals for a brand new Travel Operations Consultant role! Assisting with pre-departure amendments and cancellations, delivering excellent customer service and liaising with key suppliers, this is an interesting and varied role and offers a fantastic opportunity to join a well-established independent Travel Organisation at their Luton offices. Strong customer service and communication skills are essential for this great new role and the successful candidate will have at least 1 year’s travel industry experience and a keen eye for detail. They’ll be handling complex queries in a fast-paced environment so will also need the ability to multi-task and to remain calm under pressure. In return, our client is offering a competitive starting salary of £20k plus bonus and benefits.

If you’re interested in finding out more about this Travel Operations Consultant role, please contact us today for a confidential chat or apply online!

Role of Travel Operations Consultant:

  • Handling pre-departure amendments and cancellations, including re-quoting prices to clients and advising re schedule changes, hotel overbookings etc.
  • Delivering high levels of customer service with every client transaction
  • Build strong relationships with key suppliers, liaising with suppliers and hoteliers to resolve any issues in resort
  • Checking all website bookings and investigating potential fraudulent bookings
  • Re-protecting clients’ bookings in the event of a tour operator or airline failure
  • Working well as part of a team, contributing to achieving monthly targets

Skills required for the role:

  • Minimum of 1 years recent Travel Industry experience
  • Exceptional customer service and communication skills
  • Highly organised with the ability to multi-task
  • Keen attention to detail
  • Ability to work on own initiative and as a member of a team
  • Resilience to deal with complex queries in a fast-paced environment

If you’re interested in learning more about this fantastic Travel Operations Consultant role, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com.

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.

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