Travel Reservations Manager

London, England
£26000 - £30000 per annum + Commission
06 Jan 2017
03 Feb 2017
Charlotte Williams
Job function
Full Time
Contract Type
Are you an experienced sales manager with a passion for travel? Do you have a strong interest in activity and ski holidays? If so then this role could be the perfect combination for you…


The job role is focused on managing a small team of sales consultants on a day to day basis through performance management and regular reviews to increase the departmental activity. You will find new ways to performance manage the team through systems and software and to collate and present data to feedback on a regular basis. You will also liaise with the After-Sales and Customer Service Manager to continuously improve communication and processes between these departments during the sales and booking process, as well as the Head of Marketing to ensure enough leads are being generated to the sales department.

*Define and communicate our sales standards
*Review and assess the sales delivery to our guests
*Lead the day to day operations of the department
*Be responsible for managing and motivating staff
*Identify staff training needs, including staff development
*Evaluate and performance manage staff
*Schedule weekly and monthly team meetings with sales team
*Identify and implement strategies to improve volume and maximise sales
*Meet departmental targets
*Ensuring that the team delivers excellent customer service throughout the sales and booking process.
*Ensuring that sales targets are presented clearly to staff, then monitored and reviewed
*Maximise the sales of all extras, such as lift passes and ski hire
*Increase overall departmental sales per programme

*Proven Sales experience
*Minimum of 2 years management experience within the sales industry
*Experience managing a team of sales representatives/consultants
*Experienced and proficient in data handling, analysis and reports
*Ski Experience Strongly desired

In return the successful candidate can expect a salary up to £30,000 + Commission, along with excellent benefits and travel perks.

Call - Charlotte on 0207 347 5060
Email -
Click - 'APPLY NOW'

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