Transport Assistant - Tour Operations

York, North Yorkshire, England
£16000 - £16500 per annum
06 Jan 2017
03 Feb 2017
Lisa Harding
Job function
Customer Service
Full Time
Contract Type
My Client is the market leader in providing fully escorted holidays by rail, offering exciting destinations across Europe and on some of the most famous trains throughout the world. My client is looking to appoint a Transport Assistant to help ensure a seamless tour experience for customers by responding to queries regarding products and services.

Job Description:
-Establishing and maintaining a direct relationship with rail suppliers relating to the brand.
-Providing reliable, timely and accurate documentation, rail timings and seating information to the relevant departments
-Supporting the team supervisor in the operating and scheduling of rail transport
-Working to meet strict deadlines
-Communicating any rail amendments or problems to the relevant teams
-Strong interest in travel with good geographical knowledge
-Daily administrative tasks

Experience required:
You will have previous experience in working in a customer focused environment with a strong emphasis on customer service. Excellent written English and numeracy skills with a good attention to detail.
Rail experience is a preference but not essential.

You will be paid a basic salary in the region of £16,000 -£16,500 PA.

Please follow the instructions to apply attaching your CV. For any questions, please contact Lisa on 0161 9236120 or email

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