Travel Membership Consultant (Administration & Operations)

Hertfordshire, North London
Up to £23k + benefits
08 Jan 2017
08 Feb 2017
PTR 2878
Job function
Full Time
Contract Type
Contract, Permanent

Our client is a well-established, dynamic and award winning travel company that offer various holiday types around the globe for travellers. They are now seeking a Travel Membership Consultant (Administration & Operations) to join their busy team to cover maternity with the possibility of going permanent. This exciting role entails a wide range of tasks in which no day will be the same, this includes:

  • Responsible for the day to day administration tasks and provide support and cover for the Membership Manager and to ensure a point of contact for members and enquirers.
  • Research and investigation to help resolve members’ queries, compose cover letters and assist with copy creation for other communications.  
  • Answer and respond to telephone calls and voicemails, in addition to responding to  enquiries by email and post.
  • Issue welcome packs, membership cards, share statements and other membership materials.
  • Investigate and respond to members’ queries.
  • Attend and assist at member events.
  • Support the wider Sales and Marketing team with any ad hoc tasks.

Essential Requirements:

  • Experience in administration, customer service and or operations within the travel industry is essential i.e. a tour operator, airline or travel agency.
  • Numerate
  • Literate with strong written and verbal communication
  • Organised with ability to prioritise
  • Problem solving attitude
  • Can-do approach to work
  • Can work with Excel, Word and Outlook


  • Lucrative salary
  • Sociable working hours
  • Possible progression if role becomes permeant or opportunity to move department.
  • Travel perks
  • Varied job role
  • Friendly team

Give your travel career a boost and apply today! Please note only experienced travel candidates with administration, customer service and or operations experience from a travel background will be considered for this post.


To apply click APPLY NOW, any questions give us a call on 0208 393 9925 and our dedicated team can assist in locating the right opportunity for you.

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