Sales Support Agent (Ref: SSA-UK/01/17)

Recruiter
Location
Chiswick, London
Salary
Competitive Salary
Posted
10 Jan 2017
Closes
31 Jan 2017
Ref
SSA-UK/01/17
Job function
Sales
Hours
Full Time
Contract Type
Permanent

Air Mauritius, an international airline established in 1967 and operating from its base in Mauritius, has a position of Sales Support Agent based in the Chiswick office.

Purpose statement of the job

The Sales Support Agent will be responsible for handling inbound Trade calls providing a full support service to the business with specific responsibility for Group and MICE enquiries, act as a supporting function to a dedicated Sales Executive assigned and manage a select portfolio of Group/MICE telephone accounts to develop incremental group sales.

Experience and Qualifications

  1. Minimum of 2 years of sales experience in the airline or travel related industry
  2. Previous experience in sales support/call centre role
  3. Minimum of 2 A Levels

Candidate Profile

  • Have advanced word and excel
  • Have advanced GDS knowledge
  • Have reservations and Ticketing knowledge
  • Have exposure to Groups and MICE booking procedures
  • Be well organized
  • Have good customer service skills
  • Be a good relationship builder
  • Have Solid analytical ability
  • Have “can do attitude”
  • Be able to handle multiple tasks efficiently

Salary and Benefits

Competitive and commensurate with qualifications and experience.

If you are willing to form part of a motivated team that is committed to growth and excellence in service, please send your application on the Company’s prescribed form with full curriculum vitae and qualifications to recruitment_mkhr1@airmauritius.com at latest by 31 January 2017. All applications will be treated in strictest confidentiality.

The Company reserves the right:

  • to convene only the most suitably qualified candidates for the selection exercise(s);
  • not to make any appointment following this advertisement.

* The application form is to be downloaded from the Air Mauritius Website at the following address http://www.airmauritius.com/aboutus/mkexternalvacancy.pdf