Sales Support Administrator

Location
Essex, England
Salary
Market Rate
Posted
13 Jan 2017
Closes
10 Feb 2017
Ref
18375RB
Contact
Regis Banza
Job function
Operations
Hours
Full Time
Contract Type
Permanent
Are you an experienced Travel Consultant / Travel Agent that would like to move away from sales targets? Do you prefer dealing with back office amendments and providing an excellent customer service over sales targets? Do you prefer standard working office hours (9 - 17:30) instead of working late shifts? I am currently seeking a Sales Support Administrator with proven travel industry experience and strong organisational and administration skills? This is a fantastic opportunity for someone looking for a new challenge and to further their operational experience within a fast growing travel company.

DUTIES:
*Provide support to the sales team members with system administration.
*Provide administrative support to the Sales Manager.
*Preparing costing and quotations.
*Chasing signed quotations and deposit payments.
*Maintaining and updating client profiles.
*Ensure that client and competitor brochures are obtained and Filed.
*Print and distribute team reports on a weekly basis.
*Where necessary, contact hoteliers and suppliers for wholesale group rates and availability.
*Ensure regular contact is maintained with clients.
*Auditing questionnaires to clients about the quality of tours operated and checking for repeat booking requests.
*Attend workshops and exhibitions to represent the company as and when necessary.

EXPERIENCE REQUIRED:
*A good long-haul geographical knowledge
*Experience in dealing with both customers and suppliers
*Excellent communication skills
*Excellent telephone manner
*Attention to detail
*Able to work on own initiative and take ownership for completing tasks
*Professional attitude

THE PACKAGE:
The successful candidate can expect an attractive starting salary of £20,000 - £25,000 per annum

HOURS OF WORK:
Monday - Friday; 9am - 5:30pm

INTERESTED?
If you have the suitable skills and experience for the role, please follow the instructions to apply now.

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