Partner Programme Manager, Kuala Lumpur ML

Location
Kuala Lumpur, Malaysia
Salary
Negotiable
Posted
23 Jan 2017
Closes
20 Feb 2017
Ref
16TA10L003P11
Contact
Stefania Cook
Job function
Sales
Hours
Full Time
Contract Type
Permanent

Partner Programme Manager, Kuala Lumpur ML

Our client is a global eTravel leader whose platform links accommodation partners, hotels and other properties to ensure that customers have the best selection and lowest prices. At the centre of it all is the desire to build long-term relationships that span borders and cultures, supported by a web of cutting-edge tools and technology.

The Special Partner Programme Manager is an exciting new role within the Partner Services Team. As a Special Partner Programme Manager, your main objective will be to engage accommodation providers, assist those that are interested to join some of the programmes, provide guidance to ensure the successful account management of major hotel partners, and to exceed the (KPIs) and growth expectations that meet the companys business goals.


You will bring superior business development skills, solid analytical skills, strong account and partner management experience, a successful record of sustainable performance and the capacity to develop and manage new deals with partners.

RESPONSIBILITIES

  • Present new concept and products to external suppliers in line with requirements of the programmes
  • Prepare and present business proposals to accommodation providers to support them in making a decision to join the new programmes
  • Works closely with country manager and central project team in the head office to establish and implement Partner Programme strategies for the market, based on the market and company guidelines
  • Explore and provide feedback which would stimulate additional buy-ins from the partners to participating in the Partner Programmes
  • Oversee and evaluate the effectiveness of the Partner Programmes for participating suppliers
  • Provide central project team with the regular updates and portfolio analysis
  • Assist the country manager in making necessary adjustments to the programme and the commercials
  • Responsible for managing the programme through the internal tools which will allow you to manage and maintain a healthy portfolio and pipeline
  • Enter accommodation contracts into internal system in a timely and accurate manner
  • Prepare presentations or reports for the progress toward the programme goals
  • Join and conduct weekly meetings where updates are shared with the rest of the market management team
  • Conduct daily monitoring activities to maximise our programmes business potential
  • Identify and recommend future opportunities to enhance programme performance in the market to stay in line with company strategy
  • In cooperation with the central project team develop new initiatives within the programmes
  • Together with the account managers, develop and maintain strong relationships with key decision makers within the accommodation suppliers
  • Assist and clarify points in the programme contracts
  • Full compliance with the Partner Programme policy

QUALIFICATIONS

  • Proven experience in developing similar programs within a hotel, OTA or wholesale businesses
  • Fluency in English is required; Bahasa, Cantonese or Hokkein would be also highly desirable
  • Strong numerical & analytical skill and attention to detail
  • Proficiency in Microsoft Word, Excel, Outlook and PowerPoint
  • Ability to successfully communicate proposals to potential partners
  • Adapts well to and is energised by change
  • Good understanding of tour operating, wholesale and supplier management
  • Strong partner management skills - past success in influencing both internal & external customers
  • Good interpersonal skills, ability to create strong relationships with suppliers
  • Excellent commercial judgement
  • Anticipate & proactively manage potential partners' requests
  • Willingness to travel as the business needs

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