Business Travel Supervisor, Glasgow

Glasgow, Scotland
Market Rate
13 Feb 2017
08 Mar 2017
Christine Wilkins
Job function
Fares & Ticketing
Full Time
Contract Type
Are you an events / conference travel professional, or from a Business Travel background, with GDS looking for a move into a Supervisory role?
GDS trained Events & Conference Supervisor / Assistant Manager required to join the events team behind this global Travel Management Company, located near Glasgow.

Working in the dedicated Conference and Events department of this well established and popular business travel brand, we are looking for an experienced Consultant to join this busy team located in the Glasgow area.
This role will be based within the specialist Events Department, working on the Events Team.

Key duties, include:
- Support the line manager in ensuring that all operational employees know what is expected of them in terms of targets, standards and KPIs.
- Monitor and manage the overall workload for the section / team, ensuring that service levels are met.
- Working with business travel clients wishing to book their events, meetings and conference requirements.
- Offering a variety of hotel and venues, explaining their rates and regulations.
- Building a rapport with clients and ensuring excellent customer service.
- Confirming the reservations as required and ensuring the booking process goes smoothly.
- Using in house travel systems and the internet to confirm reservations.

The successful candidates will ideally come from a background working within a M.I.C.E department, in the travel industry and will have experience dealing with a variety of corporate events an clientele. You will have GDS knowledge and will possess excellent people and customer service skills. It is important that the successful candidate is able to pay close attention to detail at all times.

The successful candidate will receive a very competitive salary depending on experience, as well as a benefits package. This is a leading business travel company and therefore career progression in the long term is realistic.

To apply for this exciting new opportunity, please send your CV to or contact Christine at Travel Trade Recruitment on 0141 248 5222.

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