eCommerce Manager

Location
City of London, London, England
Salary
Market Rate
Posted
16 Feb 2017
Closes
16 Mar 2017
Ref
18555
Contact
Regis Banza
Job function
Marketing & PR
Hours
Full Time
Contract Type
Permanent
An exciting opportunity has arisen for an eCommerce Manager to join a successful, .com travel company based in the City of London. As an eCommerce Manager you will be responsible for driving Packages, through on site merchandising and all marketing channels. Focusing on destination level performance, pricing analysis and improving user experience and product offering on our landing pages and booking path. Own and drive planning for merchandising/tactical activities with full responsibility for hitting financial targets set for the area. This is a fantastic opportunity to join a dynamic, friendly successful online tour operator at an exciting time.

JOB ROLE:
*Drive packages sales through onsite merchandising, SEO, affiliates, CRM and digital acquisition channels.
*Working closely with marketing teams to co-ordinate efforts, set goals, and targets for efficiency and strategy for packages business area.
*Monitor and analyse pricing/rankings and make adjustments where required.
*Working closely with supply teams on content, promotional activities and pricing, making sure we remain competitive on the market at all times.
*Own and drive the sales calendar for promotional activities, providing visibility to wider teams and key stakeholders and agree necessary support for all the planned activities, to achieve set goals and objectives.
*In depth analysis of performance by destination/product and understanding of our customer profile and demographics, to make informed decisions on merchandising and promotional activities and content requirements.
*In depth analysis of booking path and landing/merchandising pages, to better understand customer behavior, and user journey, to enable us to improve conversion and maximise revenue per visitor.
*Work closely with user experience and product team, to build and optimise landing and merchandising pages for improved conversion and product placement.
*Monitor competitor activities and highlight any pricing gaps/opportunities, to make sure we always remain competitive in the market and have competitive product available.
*Collate, analyse and interpret financial, sales and market information, and to provide meaningful commentary and recommendations for senior leadership team.
*Full responsibility for hitting financial targets
*Primary product focus in packaging area (i.e. Flight/Train + Hotel), however secondary focus also on hotel only product where overlap with packaging exists.

SKILLS REQUIRED:
*Proven previous experience in DP and/or packages trading and/or sales environment, preferably within an OTA and/or tour operator
*Wide industry knowledge and understanding of the online travel business.
*A passion for the web and the potential of e-commerce.
*Proven ability to deliver against business objectives and targets
*Educated to a Degree level or similar qualification
*Must be fully proficient in MS Excel, MS Word and PowerPoint
*Strong analytical skills
*Attention to detail
*Basic web analytics experience and GDS knowledge
*Destination management experience
*Thorough and meticulous with extreme attention to detail.
*Self-motivated, uses initiative and problem solver.
*Work to tight deadlines with a can do attitude.
*Willingness to go beyond the call of duty to get the job done.
*Second language would be desirable
*Previous DP trading, sales and/or product management experience in OTA environment
*Sabre & Amadeus GDS knowledge and CAT35 fare content management

PACKAGE:

The successful candidate will receive a competitive basic salary of £40K - £45K, with opportunity for personal and professional development, plus other fantastic company benefits!

INTERESTED:
If you have the relevant skills and experience, please follow the instructions to apply now.