Part Time Business Travel Consultant Norwich

Norwich, Norfolk, England
£18000 - £22000 per annum + Great company & part time hours!
09 Mar 2017
06 Apr 2017
Helen Cassin
Job function
Customer Service
Full Time
Contract Type
Are you looking for a fresh challenge in business travel in Norfolk? This Norwich, independent business travel provider is ready to hear from you! If you're looking for a part time business travel role that can provide variety, a competitive basic salary and a friendly team environment, then this opportunity is for you.

Working for an expanding name in the Norwich Business Travel market, this position will involve dealing with a variety of corporate travel accounts, using Amadeus CRS. This role would suit candidates with previous business travel experience who can perform well in a customer service driven and team focused environment, leisure travel candidates will also be considered for this position and full training will be given.

Key responsibilities in this role will include:
-Liaising with clients, advising and acting accordingly on all travel related queries and reservations, in accordance with company standards.
-Liaising with suppliers, checking availability and negotiating suitable rates and advising of special requirements.
-Ensuring all changed or cancelled travel arrangements are re-issued, cancelled and refunded as per company standard.
-Providing advice on passport, visa, health and security requirements.
-Responding to any client concerns in a prompt and effective manner.
-Working to required performance levels against agreed company KPI's.

The ideal candidate will come from a previous business travel or leisure travel background and will ideally have Amadeus CRS experience (although we welcome applications from candidates with other CRS/GDS experience for cross training). This is a part time role is two days per week so perfect of you are looking for a role to fit around a young family and busy life style.

The role involves providing a comprehensive travel service to corporate clients and responsibilities will include dealing with all their travel needs. The ideal candidates will have a flexible and customer focused approach, possess problem solving and attention to detail skills and enjoy working as part of a team.

A competitive salary is available to reflect experience within the region of £18000.00 - £22000.00 (pro rata) with an excellent company benefits package and the opportunity to work with one of the most sought after names in the Norfolk business travel market.

To apply for this exciting opportunity, please call Helen Cassin on 0121 450 9776 or click 'Apply Now' below or e-mail

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