Luxury Tailor-Made Travel Consultant

West London, London, England
£25000 - £27000 per annum + incentives, commission and bonuses
14 Mar 2017
21 Mar 2017
Michael Ruggiero
Job function
Full Time
Contract Type
This luxury tour operator, specialising in the creation of tailor made itineraries to some of the world's most luxurious resorts is seeking an experienced and proven tailor-made travel consultant to join its busy but reservations team. You will have excellent, bespoke tailor-made travel experience and have experience working in a luxury travel company and have the ability to deal with a booking from enquiry through to final documentation. Presentation, communication (verbal and written) attention to detail and sales skills and destination and product knowledge are very important requirements for the role.

You should be able to work on your own initiative without the need for constant supervision. The product range is very open and dynamic - this specialist tour operator goes where their clients want to go so flexibility and the ability to think outside the box is essential.

Luxury Tailor Made Travel Consultant Responsibilities:
*Answering the telephone and dealing with customer enquiries by phone.
*Use your own previous experience and destination knowledge to establish the client's needs and requirements so as to best advise them when tailor making their chosen itineraries.
*Use Amadeus to book flights and make amendments.
*Booking all aspects of travel for your customers including flight, private charters, hotels, car hire and more.
*Responding to e-mail enquiries from customers.
*Ensuring that the correct documentation e.g. an invoice is sent to the customer and payment is collected.
*General administration.

Luxury Tailor Made Consultant required experience:
*Previous reservations experience within a small, independent luxury tour operator is highly desirable.
*Excellent product knowledge of Asia and at least another 2 out of 5 continents.
*Previous experience of native CRS Amadeus is essential.
*Pleasant & professional telephone manner.
*Effective Sales skills.
*Ability to read contracts, for both hotels and airlines.
*Computer Literate - Microsoft Windows applications
*Excellent communication and organisational skills.
*Administrative skills.

In return this friendly company will offer a very competitive basic salary of circa £25-27k plus additional bonus earning potential.

If you meet the specific person requirements please apply online and follow the instructions.

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