Norwegian Speaking Customer Service Executives - Berlin - Full Training Provided

Location
Berlin (DE), Germany
Salary
Up to €22k plus excellent bonus + benefits
Posted
21 Mar 2017
Closes
21 Apr 2017
Ref
PTR 2327
Job function
Customer Service
Hours
Full Time
Contract Type
Contract, Permanent

Our client is a highly successful and award winning travel company with offices across the globe that offer various travel services to travellers around the world. Due to success and expansion we are now seeking many Norwegian Speaking Customer Service Executives to join our clients dynamic, pleasant and international work environment in Berlin, Germany. This role is ideal for a Norwegian Speaker with customer service experience seeking an exciting career in travel in which full training will be provided. Or if you are currently working for a tour operator or a hotel in reservations or reception and seeking career progression, in which you will be rewarded for your hard work, apply today!

This exciting travel role entails a wide range of tasks in which no day will be the same, this includes:

  • Liaising between the guest and accommodation including modification of reservations, handling special requests and complaints by phone and e-mail.
  • Delivering high level of customer service.
  • Actively participate in various projects within the department.

Essential Requirements:

  • Experience in customer service – full training provided
  • Excellent communication and problem-solving skills.
  • Is passionate about helping customers.
  • Is fluent in both written and spoken English and Norwegian.
  • In possession of a valid work-permit for Berlin, Germany.

Generous benefits include:

This forward-thinking travel company offers career advancement and lucrative compensation, including bonus.

  • Full time, 3-4 weeks paid training- no previous experience needed!
  • Invites to regular social events.
  • Travel perks
  • International working environment
  • Premium pay for hours worked during evenings and weekends
  • 5% salary increase after passing probation, and another 5% increase after 12 months.
  • Convenient and modern office location in Berlin
  • 25 holidays per year (on full-time basis)
  • Free meal and snacks every day     
  • Quarterly Bonus Plan – up to 6% of your salary.

To apply click APPLY NOW, any questions give us a call on 0208 393 9925 and our dedicated team can assist in locating the right opportunity for you.

www.platinumtravelrecruitment.co.uk