Travel Consultant / Customer Service/ Operations - European Speaking
We are seeking an experienced Multi-Lingual Travel Consultants with either operations or reservations experience to join our clients friendly and busy sales & operations team due to success and expansion. Our client is a forward thinking and dynamic tour operator that offer various travel services for travellers throughout the UK, Europe and beyond. If you are currently working for a tour operator or a hotel in reservations or reception and seeking career progression, seeking something a little different in which you will be rewarded for your hard work, apply today!
This exciting role entails a wide range of tasks in which no day will be the same, this includes:
- Handling book-outs - thorough investigation is required before approaching agents to make sure the alternative hotels are suitable and then using necessary skills to convince them to accept the relocation.
- Finalising book-outs cases by ensuring the system is updated and relevant departments are informed.
- Dealing with general queries such as market relates issues, duplications, incorrect coming list, group/multiple bookings, room type issues and all problems related to booking processes.
- Assisting with online queries if/when necessary.
- Liaising with the overseas team
- Logging all book-outs and market losses.
- Experience as a travel consultant, reservations, customer services or operations
- Another European language is ideal
- Excellent interpersonal and communication skills
- Problem solving and organisational skills
- Attentive to details with ability to remain focused
- Sound knowledge of MS Excel and Word
- Fluent in Spoken and written English
- Career progression and development
- Sociable working hours
- Flexible working hours
- Onsite luxury leisure facilities
- Lucrative salary
- Travel perks
- Opportunity to work for a forward thinking and dynamic tour operator in which you will be rewarded for your hard work within a friendly team of travel professionals. You will not be a number – be part of the family and give your travel career a boost today!
To apply click APPLY NOW, any questions give us a call on 0208 393 9925 and our dedicated team can assist in locating the right opportunity for you.