Travel Customer Service Advisor

Location
Leeds
Salary
Competitive Salary plus Excellent Benefits
Posted
30 Mar 2017
Closes
30 Apr 2017
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent

Our client is a leading online Travel organisation and they’re looking for a number of travel industry professionals with experience within a customer service, administrative or sales support environment to join them as Travel Customer Service Advisors. Based in their modern offices near Leeds, this interesting and varied role offers a fantastic opportunity to be part of a busy support team as the company begins preparation for the busy summer season and peak booking period. The role involves handing pre- and post-travel queries including customer service calls, providing information to customers, dealing with amendments and processing balance payments and travel documents. Previous experience within a similar travel industry support role would be advantageous and the successful candidates will be highly organised with strong customer service and problem solving skills and a keen eye for detail. In return, there is an attractive package on offer including a competitive starting salary plus excellent benefits.

To find out more about this fantastic Travel Customer Service Advisor role, please contact us today for a confidential chat or apply online!

Role of Travel Customer Service Advisor:

  • Assist with pre- and post-travel queries
  • Answer customer service calls with a high level of customer care
  • Provide customers with accurate and relevant information
  • Handle minor amendments
  • Process and chase balance payments
  • Send out travel documents
  • Other ad hoc administrative duties and projects

Skills required for the role:

  • Previous travel industry experience, ideally within a similar customer service/support role
  • Strong customer service skills
  • Highly organised with a keen eye for detail
  • Good problem solving skills
  • Ability to easily build rapport

If you’re interested in learning more about this Travel Customer Service Advisor role, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com.

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.

More jobs like this